Order Cancellation & Modification Policy
At Cooler Cards, we understand that sometimes changes to your order may be necessary. Please review the following guidelines carefully:
Order Cancellations & Modifications
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To cancel or modify your order, please contact us within 4 hours of placing the order.
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We offer a brief grace period to allow for changes before the fulfillment process begins.
How to request a change or cancellation:
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Visit our [Contact Us] page and submit a request.
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Or email us directly at [email protected] within the 4-hour window.
After 4 hours, your order may have already been processed or shipped, and we will no longer be able to cancel or make changes.
Shipping Address Accuracy
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Please ensure that your shipping address is complete and accurate at the time of purchase.
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Cooler Cards is not responsible for failed deliveries or delays due to incorrect or incomplete addresses provided by the customer.
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Once a package is shipped, we cannot reroute it.
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If a package is returned to us due to address issues, the customer will be responsible for any reshipping fees.
Need Help?
For additional support:
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Visit our [Contact Us] page
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Or email us at: [email protected]
We’re here to assist you with any questions related to your order.